Business leaders

The people who built it, and what they got right

20 profiles of people who built something worth studying — what they actually did, what you can take from it, and where it went wrong. Nobody here gets a clean write-up, because the failures are usually where the lesson is.

Anita Roddick

Anita Roddick

Founder of The Body Shop1942–2007 · UK

Opened one shop to feed her children, and built a retail chain by refusing to do what cosmetics retail did.

Read the profile →
James Dyson

James Dyson

Bagless vacuum cleaners, then motors, hand dryers and hair careborn 1947 · UK

Spent years and thousands of prototypes on a product nobody in the industry wanted to sell.

Read the profile →
Ingvar Kamprad

Ingvar Kamprad

Founder of IKEA1926–2018 · Sweden

Built the world's biggest furniture retailer by designing the price first and the product afterwards.

Read the profile →
Herb Kelleher

Herb Kelleher

Co-founder and long-time chief executive of Southwest Airlines1931–2019 · USA

Made an airline profitable for decades by refusing to add things customers were not paying for.

Read the profile →
Sara Blakely

Sara Blakely

Founder of Spanxborn 1971 · USA

Started with a few thousand dollars of savings, no outside investment, and no experience of the industry.

Read the profile →
Andrew Carnegie

Andrew Carnegie

Built the largest steel operation in the United States1835–1919 · Scotland / USA

Understood his costs in more detail than anyone else in the industry, and used it to price competitors out.

Read the profile →
Estée Lauder

Estée Lauder

Built a global cosmetics company from a handful of creams1906–2004 · USA

Gave the product away in small quantities until people came back to buy it.

Read the profile →
Charles Dunstone

Charles Dunstone

Co-founder of Carphone Warehouseborn 1964 · UK

Sold mobile phones to people the networks were ignoring, by explaining rather than selling.

Read the profile →
Steve Jobs

Steve Jobs

Co-founder of Apple, and of Pixar's success1955–2011 · USA

Was thrown out of the company he founded, spent twelve years elsewhere, came back and made it the most valuable in…

Read the profile →
Henry Ford

Henry Ford

The moving assembly line and the Model T1863–1947 · USA

Did not invent the car, the assembly line or mass production — but put them together and changed what a factory was.

Read the profile →
Sam Walton

Sam Walton

Founder of Walmart1918–1992 · USA

Built the world's largest retailer by opening in the towns everyone else thought were too small.

Read the profile →
Richard Branson

Richard Branson

Virgin — records, airlines, trains, mobile and moreborn 1950 · UK

Turned a brand into the product, then licensed it into industries he knew nothing about.

Read the profile →
Dame Stephanie Shirley

Dame Stephanie Shirley

Founded Freelance Programmers, staffed almost entirely by women working from homeborn 1933 · UK

Arrived in Britain as a child refugee, founded a software firm in 1959 with £6, and signed her letters 'Steve' so…

Read the profile →
John Spedan Lewis

John Spedan Lewis

Gave his department store business to its employees1885–1963 · UK

Worked out that he was earning more than the entire staff combined, decided that was indefensible, and signed the…

Read the profile →
Julian Richer

Julian Richer

Founder of Richer Soundsborn 1959 · UK

Ran the hi-fi shop with the highest sales per square foot in the world, then gave the business to his staff.

Read the profile →
Jack Cohen

Jack Cohen

Founder of Tesco1898–1979 · UK

Started with a market stall and a demob gratuity, and built it on 'pile it high, sell it cheap'.

Read the profile →
Gabrielle 'Coco' Chanel

Gabrielle 'Coco' Chanel

Founder of Chanel1883–1971 · France

Built a luxury house by taking things away — and licensed a perfume in a deal that shaped the rest of her life.

Read the profile →
Warren Buffett

Warren Buffett

Berkshire Hathawayborn 1930 · USA

Made a fortune by buying understandable businesses at sensible prices and then doing almost nothing for decades.

Read the profile →
Phil Knight

Phil Knight

Co-founder of Nikeborn 1938 · USA

Started by importing Japanese running shoes out of his car, and spent years one bad month from insolvency.

Read the profile →
Michael Marks and Thomas Spencer

Michael Marks and Thomas Spencer

Founders of Marks & Spencer1859–1907 and 1852–1905 · UK

A penny bazaar in Leeds market with a sign that solved a language problem and invented fixed pricing.

Read the profile →