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Master Yourself

Creative Problem Solving & Decision Making

A practical Business Nous course in the Master Yourself track.

6 sessions82 lessons3 hours of study Written lessonsWorkbook includedCertificate

What you'll learn

  • What’s Your Problem Solving Style – Self-Assessment
  • Step 2: Find Creative Solutions using creativity tools
  • Step 3: Evaluate and Select Solution
  • Step 4: Implement Solution and Create an Action Plan
  • Exercises & tools

Course content

6 sessions · 82 lessons · ~3 hours · first 2 lessons free

▶What’s Your Problem Solving Style – Self-Assessment11 lessons
  • ▶What this module coversFree4 min
  • ▶Activity: Problem Solving Self-Assessment (15 Minutes)Free2 min
  • ▶Step 1: Define the problem2 min
  • ▶Systematic Problem Definition – 6 Basic Questions2 min
  • ▶Systematic Problem Definition Grid2 min
  • ▶Activity: Problem Definition (20 Minutes)2 min
  • ▶Cause and Effect Diagrams/Ishikawa/Fishbone Diagrams2 min
  • ▶Cause and Effect/Fishbone Diagram Example2 min
  • ▶Quick Creative Thinking Quiz 12 min
  • ▶Why-Why Diagrams3 min
  • ▶Activity: Case Study Introduction (30 Minutes)2 min
▶Step 2: Find Creative Solutions using creativity tools14 lessons
  • ▶Eight Blocks to Creative Thinking4 min
  • ▶Are You Creative?2 min
  • ▶Creativity and Innovation2 min
  • ▶The Two Sides of the Brain3 min
  • ▶Activity: Paper Airplanes (20 Minutes)3 min
  • ▶Activity: Look to Nature (15 Minutes)3 min
  • ▶Activity: Brainstorming Skill Practice "The Perfect Car" (15 Minutes)3 min
  • ▶Mind Maps6 min
  • ▶Activity: Mind Mapping (15 Minutes)2 min
  • ▶Quick Creative Thinking Quiz 2: The Argentinean Postal System2 min
  • ▶SCAMMPER2 min
  • ▶Reverse Brainstorming2 min
  • ▶De Bono's Six Thinking Hats8 min
  • ▶Activity: Case Study (30 Minutes)2 min
▶Step 3: Evaluate and Select Solution6 lessons
  • ▶Pro’s and Con’s List2 min
  • ▶Force Field Analysis4 min
  • ▶Quick Creative Thinking Quiz 32 min
  • ▶Cost/Benefit Analysis5 min
  • ▶Feasibility/Capability Analysis2 min
  • ▶Activity: Revisit case study (25 Minutes)2 min
▶Step 4: Implement Solution and Create an Action Plan4 lessons
  • ▶Step 4: Implement Solution; Create an Action Plan2 min
  • ▶Planning and Scheduling2 min
  • ▶The Big Planning Tip: Use Both Sides of Your Brain When Planning2 min
  • ▶Activity: Create an Action Plan to Implement Solution (25 Minutes)2 min
▶Part 517 lessons
  • ▶Creative Problem Solving2 min
  • ▶Converger2 min
  • ▶Diverger2 min
  • ▶Assimilator2 min
  • ▶Accommodator2 min
  • ▶Define the Problem2 min
  • ▶The diagram is created in three steps2 min
  • ▶Find Creative Solutions2 min
  • ▶The eight most common blocks that stop us from thinking creatively2 min
  • ▶Activity – Brainstorming Skill Practice2 min
  • ▶Evaluate and Select Solutions2 min
  • ▶A combination of these2 min
  • ▶How to Use the Tool2 min
  • ▶Step 42 min
  • ▶Personal Action Plan2 min
  • ▶Where3 min
  • ▶Family history of strokes/heart attack2 min
▶Exercises & tools30 lessons
  • ▶Cost- Benefit Analysis Example2 min
  • ▶The benefits per hour are2 min
  • ▶The annual benefits of the project are thus3 min
  • ▶Summary2 min
  • ▶Passenger Trips2 min
  • ▶Trip Time2 min
  • ▶Value of Time2 min
  • ▶Traffic Fatalities2 min
  • ▶Would Be2 min
  • ▶PER YEAR2 min
  • ▶TIME2 min
  • ▶COSTS2 min
  • ▶PRESENT VALUE2 min
  • ▶Overview2 min
  • ▶Step 1 application2 min
  • ▶Potential problems2 min
  • ▶Potential creative solutions2 min
  • ▶Step 3 application2 min
  • ▶Comparing two or more potential solutions using decision making tools2 min
  • ▶Background2 min
  • ▶The Project requirements2 min
  • ▶Workforce2 min
  • ▶The Current Situation2 min
  • ▶Your Challenge:-2 min
  • ▶Look to Nature Answer Key2 min
  • ▶Problems Solving Self-Assessment2 min
  • ▶Participating in a discussion2 min
  • ▶Right Brain Vs Left Brain questionnaire3 min
  • ▶SCAMMPERR explanations and examples4 min
  • ▶Modify — Can we change or modify it in some way?2 min

About this course

A practical Business Nous course in the Master Yourself track.

Every lesson is written out in full — this is the complete course, not a summary. You read it, watch the narrated video, and do the exercise against your own business. The workbook is yours to download, print and keep. Finish the lessons and you earn a Business Nous certificate.

Who it's for

Small business owners, managers and ambitious employees who want practical know-how rather than academic theory. No prior study is needed — start where you are and work at your own pace.

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