Home › Courses › Building High-Performance Teams
Lead People

Building High-Performance Teams

A practical Business Nous course in the Lead People track.

4 sessions83 lessons3 hours of study Written lessonsWorkbook includedCertificate

What you'll learn

  • Introduction to Teamwork
  • Characteristics of High Performing Teams
  • High Performing Team Members
  • Exercises & tools

Course content

4 sessions · 83 lessons · ~3 hours · first 2 lessons free

▶Module 1: Introduction to Teamwork9 lessons
  • ▶1 – Why Companies have teams?Free2 min
  • ▶What this course coversFree2 min
  • ▶Activity: Balloons & Pins2 min
  • ▶Defining a “team”2 min
  • ▶Are we all pointing in the same direction?2 min
  • ▶Activity: Setting team goals2 min
  • ▶Introduction to Teamwork2 min
  • ▶A brief history of teamwork2 min
  • ▶What makes a team2 min
▶Module 2: Characteristics of High Performing Teams20 lessons
  • ▶What this module covers2 min
  • ▶What the research says about teams3 min
  • ▶Characteristics of High performing teams13 min
  • ▶Activity: High performing teams’ characteristics pyramid2 min
  • ▶Key advantages of working in teams2 min
  • ▶Clear Goals2 min
  • ▶Defined Roles2 min
  • ▶The importance of open and clear communication cannot be stressed2 min
  • ▶Effective Decision Making2 min
  • ▶If communication is the most important team characteristic, participation2 min
  • ▶Balanced participation ensures that everyone on the team is fully2 min
  • ▶Valued Diversity2 min
  • ▶High performing team members see differences as imperative for2 min
  • ▶Managed Conflict2 min
  • ▶Conflict situations that are constructively handled and managed ensures2 min
  • ▶Positive Atmosphere2 min
  • ▶Directly related to having a positive atmosphere are cooperative2 min
  • ▶These top teams demonstrate not only cooperative relationships between2 min
  • ▶Participative leadership means that leaders share the responsibility and2 min
  • ▶A team leader who adopts the participative leadership management style2 min
▶Module 3: High Performing Team Members32 lessons
  • ▶The difference between functional roles and team roles2 min
  • ▶The Nine Team Roles2 min
  • ▶Uses and Benefits of Belbin’s Team Roles Theory2 min
  • ▶Activity: The perfect team member – attitude, skills and knowledge2 min
  • ▶The Ten Characteristics of High Performing Team Members2 min
  • ▶1- Never let anyone know how hard you work3 min
  • ▶2- Don’t Gossip2 min
  • ▶3- Don’t Complain2 min
  • ▶5- Only Speak Sense2 min
  • ▶6- Never Lie2 min
  • ▶7- Don’t Take Sides in Times of Conflict2 min
  • ▶8- Know when to keep your opinions to yourself2 min
  • ▶9- Never lose your temper2 min
  • ▶10- Focus on Behavior not personality2 min
  • ▶Written Activity: Focus on Behavior Part 12 min
  • ▶Written Activity: Focus on Behavior Part 22 min
  • ▶High Performing Team Members2 min
  • ▶Introducing Belbin’s team roles2 min
  • ▶Completer Finisher4 min
  • ▶Monitor Evaluator2 min
  • ▶Specialist2 min
  • ▶Chairperson4 min
  • ▶Resource Investigator7 min
  • ▶Endnotes regarding Belbin’s team roles2 min
  • ▶Allowable weaknesses2 min
  • ▶The Perfect Team Member2 min
  • ▶Performing team members3 min
  • ▶Moaning and complaining is a time wasting device invented by sad6 min
  • ▶Examples2 min
  • ▶Individually place a check next to the behavior statement2 min
  • ▶Focus on Behavior part 22 min
  • ▶Personal Action Plan2 min
▶Exercises & tools22 lessons
  • ▶Activity: Identify Behavior Statements2 min
  • ▶You roll your eyes when you talk to your teammates2 min
  • ▶Team Role Profiler2 min
  • ▶I can be relied on to finish any task I undertake2 min
  • ▶I have an aptitude for influencing people without pressurising them2 min
  • ▶I am quick to see possibilities in new ideas and developments2 min
  • ▶I contribute where I know what I am talking about2 min
  • ▶I bring a touch of perfectionism to any job I undertake2 min
  • ▶I am interested in finding practical solutions to problems2 min
  • ▶Some people criticise me for being too analytical2 min
  • ▶Your Team Role Totals2 min
  • ▶Interpretation of Team Role Totals2 min
  • ▶Footnote2 min
  • ▶Team2 min
  • ▶Innovator3 min
  • ▶Individualistic, unorthodox, able to2 min
  • ▶The challenge for the team is to find out the following2 min
  • ▶Clues3 min
  • ▶Overview2 min
  • ▶Directions2 min
  • ▶The following rules should be followed during the activity2 min
  • ▶What the exercise shows2 min

About this course

A practical Business Nous course in the Lead People track.

Every lesson is written out in full — this is the complete course, not a summary. You read it, watch the narrated video, and do the exercise against your own business. The workbook is yours to download, print and keep. Finish the lessons and you earn a Business Nous certificate.

Who it's for

Small business owners, managers and ambitious employees who want practical know-how rather than academic theory. No prior study is needed — start where you are and work at your own pace.